faqs

We’re open this summer

Saturdays: 10 AM – 2 PM

Sundays: 1 PM – 4 PM

We’re in West Columbia, South Carolina, just over the bridge from downtown. Full address and parking details are available on our Contact page or at the bottom.

Pop-ups, extended hours, and special events are shared on Instagram @preserveandco.

We offer store credit or exchange on eligible items.

In-store: Return within 7 days with original tags and receipt.

Online: Return within 10 days of delivery; items must be unworn, unwashed, and in original condition.

Final Sale: Sale items, accessories (hats, jewelry), and vintage Preserved pieces are not eligible.

Return shipping is the customer’s responsibility.

Need help? We’re happy to work with you — just reach out.

Please check the Customer Service tab or full details.

We do! We ship throughout the U.S. and surrounding territories. Orders typically ship within 2–4 business days, and you’ll receive tracking once your package is on the way.

Sign up for our newsletter to catch free shipping promotions and updates.

Select core pieces may be restocked, but many of our items are limited-run to keep things special. If you see something you love, don’t wait too long!

We do carry a selection of plus-sized pieces, and many of our styles offer a relaxed or flexible fit. Sizing can vary depending on the vendor, so feel free to reach out with questions — we’re always happy to help you find the right fit and continue expanding our range.