Terms of Service

Last updated: September 11, 2025

1) Overview

These Terms of Service (“Terms”) govern your access to and use of the website at https://www.preserveandco.com (the “Site”) and any purchases or services offered by Preserve & Co. (“Preserve & Co.”, “we”, “us”, or “our”). By using the Site, you agree to these Terms and to our Privacy Policy.

If you do not agree, please do not use the Site.

2) Eligibility & account

You must be the age of majority in your state to make a purchase. You’re responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3) Products, pricing & availability

We may change products, descriptions, prices, promotions, or availability at any time without notice. We try to display colors and details accurately, but screens vary. We may limit or cancel orders (for example, suspected resellers or bulk orders).

4) Orders & payments

When you place an order, you authorize us (and our payment processor) to charge your selected payment method for the total amount shown. We reserve the right to refuse or cancel any order. If we change or cancel an order, we’ll attempt to notify you using the contact information provided at checkout.

5) Shipping, pickup & risk of loss

Shipping timing, methods, and rates are shown at checkout or in our FAQs. Risk of loss passes to you upon our delivery to the carrier or upon in-store pickup handoff.

6) Returns & exchanges

Our current return/exchange policy is described on the Site (see “Returns” or “Policies” page). That policy is incorporated into these Terms. Please review it before purchase.

7) Promotions & gift cards

Promotions are subject to their stated terms and may change or end without notice. Gift cards (if offered) are not reloadable, redeemable for cash (except as required by law), or replaceable if lost or stolen.

8) Acceptable use

You agree not to misuse the Site, including by:

• violating any applicable law;

• infringing intellectual-property or privacy rights;

• uploading malicious code;

• scraping or automated data collection without our written consent;

• attempting to interfere with Site security or operations.

We may suspend or terminate access for violations.

9) Intellectual property

All content on the Site—including text, graphics, logos, product names, images, and design—is owned by Preserve & Co. or its licensors and protected by law. You may not use, copy, or distribute Site content except as permitted by these Terms or with our prior written consent.

10) Third-party services & links

The Site may link to third-party websites or use third-party tools (e.g., payment processors, shipping providers, analytics). We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and may be governed by their terms.

11) User content & feedback

If you submit content, reviews, photos, or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for our business purposes. You represent you own or have rights to any content you submit and that it doesn’t violate others’ rights or applicable law.

12) Disclaimer of warranties

The Site and all products and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee uninterrupted or error-free operation.

13) Limitation of liability

To the fullest extent permitted by law, Preserve & Co. and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising from or related to your use of the Site or any purchase. Our total liability for any claim will not exceed the amount you paid us for the product(s) at issue.

Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the maximum extent permitted.

14) Indemnification

You agree to indemnify and hold harmless Preserve & Co. and our affiliates, owners, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of the Site.

15) Governing law & venue

These Terms are governed by the laws of the State of South Carolina, without regard to its conflicts of law principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Lexington County, South Carolinafor any dispute not subject to arbitration (if applicable).

16) Changes to the Site & these Terms

We may update the Site or these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes become effective means you accept the revised Terms.

17) Contact us

Preserve & Co.

731 Meeting Street, West Columbia, SC 29169

Email: info@preserveandco.com