More Info./Policies
General Information - Return Policy
All returns should be requested in person or online within 14 days of purchase..Return and Exchange Policy - Preserve & Co.
At Preserve & Co., we are dedicated to ensuring your utmost satisfaction with every purchase. To make your shopping experience hassle-free, we have established a simple and transparent return and exchange policy. Please take a moment to review the details below:
Returns:
Requests for returns must be made within 14 days from the original purchase date.
Items must be in their original condition, unused, with tags attached, and in the original packaging.
Returns can be made in person at our boutique location.
Exchanges:
Exchanges can only be made in person at our boutique location.
Requests for exchanges must be made within 14 days from the original purchase date.
Items must be in their original condition, unused, with tags attached, and in the original packaging.
Exceptions:
FINAL sale items, Jewelry, ACCESSORIES, Holiday items, Greeting cards, Bodysuits, and Pantry items are non-returnable.
Personalized items and final sale items are not eligible for return or exchange.
Please note:
Customers are responsible for any return shipping costs.
Refunds will be issued in the original form of payment.
Store credit may be offered for returns and exchanges.
If you have any questions or require assistance with your return or exchange, please don't hesitate to reach out to our customer service team at preserveandcoinfo@gmail.com.